Poll

How do I get a fix for this error?

you down load it to me
0 (0%)
Email me
0 (0%)

Total Members Voted: 0

Author Topic: Error message after installing update for program  (Read 362 times)

Offline sholly

  • Newbie
  • *
  • Posts: 11
    • View Profile
    • Email
Error message after installing update for program
« on: November 17, 2017, 01:34:25 PM »
I am getting an error message and then the program will not open. EOleSysError   000000000018E1CB Class not registered.

Offline sholly

  • Newbie
  • *
  • Posts: 11
    • View Profile
    • Email
Re: Error message after installing update for program
« Reply #1 on: November 17, 2017, 01:49:00 PM »
Here is an attachment of what I am getting. The program will not open up.

Offline Wild Man

  • Administrator
  • Sr. Member
  • *****
  • Posts: 326
    • View Profile
    • Exact Change software for coin and currency collectors
    • Email
Re: Error message after installing update for program
« Reply #2 on: November 17, 2017, 08:18:57 PM »
This summer Microsoft released a patch which was incompatible with the PDF engine which Exact Change was using.  As a result, we had to scramble to replace to replace it with an entirely new PDF engine.  The urgency of that update made that a bit of a messy update process; you missed that update so you now have the latest release of the program which expects the new PDF engine but you still have the old PDF engine. 

Fortunately, its a very simple matter to resolve.  Just send an email to WildMan@ExactChange.Info and be sure to include your name, and well send you the download link to download and install all the latest files, including the new PDF engine.  You should then be able to open the program without further issue.