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21
Technical support / Today's Upgrade
« Last post by stzengel on February 27, 2018, 03:29:15 PM »
I down-loaded today's upgrade and am having a few issues. 

1- Redirect.Ini was overlaid - just an FYI.
2- When i fixed it, it no longer uses the prices nor the reports folder.

Also, can you put out a memo on what is new in this release when you get a chance?

Thank you - Stacey
22
Technical support / Re: Problem upgrading Mac version
« Last post by bigzmey on February 14, 2018, 05:07:28 PM »
Works after receiving correct version from WildMan, thank you.
23
Technical support / Re: Problem upgrading Mac version
« Last post by bigzmey on February 14, 2018, 03:20:35 PM »
My collection is intact, seemingly, but where would I get version of Exact Change other than trial? I suspect that was a reason I couldn't use it with my current collection. I totally forgot how I got it first time I bought it, I requested digital download, and there is no paper trail of any kind.
24
Technical support / Re: Problem upgrading Mac version
« Last post by bigzmey on February 14, 2018, 03:09:50 PM »
And no, I didn't update for High Sierra yet.
25
Technical support / Problem upgrading Mac version
« Last post by bigzmey on February 14, 2018, 03:08:19 PM »
Hi,
I tried to upgrade version I had with the new Mac OS version, and apparently it didn't go well: I downloaded new version from the web site, unpackaged and tried to run it goes to the main screen to select the coin file, and when I try to select it crashes. It doesn't let create a new coin file as well.

Is it fixable, or I blowed away my entire collection?

Thank you,
Sergey
26
Technical support / Re: Reports
« Last post by Wild Man on February 08, 2018, 12:34:24 AM »
Youíll find a draft copy of the revised 2x2 inserts in your email inbox; please let me know what you think of it and if there are any further revisions youíd like to make.
27
Technical support / Re: Reports
« Last post by Wild Man on February 07, 2018, 01:42:14 PM »
Hi,

Iím looking at the PDF files you included, but thereís an important bit of information that I canít seem to pick out of that because it shows the labels as printed rather than the sheet that you want to print on.  Itís not clear how many rows and columns your sheet has, nor how wide the borders are.  For example, Iím looking at a sheet that has 4 inserts wide and 5 inserts tall.  Each insert is 1-7/8 inches tall/wide so 4 inserts wide is 7.5 inches, leaving a quarter inch border on each side.  Since the sheet has 5 inserts vertically, for a total of 9.5 inches, there are ĺ inch borders along the top and bottom.  Does this accurately describe the sheet you want to print on?
28
Technical support / Re: Reports
« Last post by Oldsalt1953 on February 07, 2018, 11:01:07 AM »
Just now recognized that you were waiting on a response from me...Did you get the email with the scans?  I would ask that everything get scaled down, rather than omit info.
29
Technical support / Re: Mac won't load files
« Last post by Wild Man on February 01, 2018, 05:45:09 PM »
Hi,
Iím going to make a guess here that at some point in those two months you updated to High Sierra; if thatís the case then just send me an email at WildMan@ExactChange.Info and Iíll send you a link thatíll clear that right up.  Otherwise Iíd need to know a little bit more about what happened when you try to open a collection file.
30
Technical support / Mac won't load files
« Last post by whitesa52 on February 01, 2018, 05:36:46 PM »
ECD files will not open on my Mac.  I haven't been in the files for a couple of months.  My Mac software is up to date.  I tried to check for updated price lists and photos, but neither update processes appear to be working.  Has there been something updated which is causing a conflict?  Do I have a corrupted program? :(
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